What does ‘social responsibility’ mean for the hospitality & security industry? (COVID-19)

While governments around the world grapple with their next moves, businesses and individuals alike are being asked to demonstrate ‘social responsibility’. We’re all being asked to ‘do our bit’ or ‘contribute’, but what exactly does that mean for the hospitality and security industry?

Continue Reading What does ‘social responsibility’ mean for the hospitality & security industry? (COVID-19)

Regulators… Friend or Foe?

Like a scene from an old western, local licensing police burst through the saloon doors, security guards bristle and publicans take cover. Of course we exaggerate, but surely we can do better than this. If both sides see each other as the bad guys, everyone loses. Perhaps now is the time to rewrite the script?

Continue Reading Regulators… Friend or Foe?

Don’t risk your licence: 10 questions to ask before switching to a digital incident register

If you’re still battling with printed books to manage compliance for your venue, no doubt you’ve rightly considered going digital. While the benefits are substantial and well worth the move, it pays to do your homework before you push the button. Use the checklist below to make sure you tick all the boxes.

Continue Reading Don’t risk your licence: 10 questions to ask before switching to a digital incident register

I’ll never go back to manual incident registers. They’re a waste of time!

Paul Walker runs the iconic Palace Hotel in Sydney’s CBD. As a late-night venue in the lockout zone next to Chinatown, safety and compliance are top priorities. We tracked him down to ask how he handles compliance in the new world of changing laws and media scrutiny. In true ‘publican’ style, he didn’t hold back! Watch now.

Continue Reading I’ll never go back to manual incident registers. They’re a waste of time!

Lifting Sydney’s lockouts: Eerie calm before the storm, or better times ahead?

With recent media rightly focused on covering Australia’s devastating fires, the removal of lockouts from 14 January seems to have gone under the radar. It’s surprising and, to be quite honest, a little unsettling how little discussion has been circulating through social and mainstream media about the potential impact of these changes.

Continue Reading Lifting Sydney’s lockouts: Eerie calm before the storm, or better times ahead?